Using Your Store Credit
If you have a credit balance with us — for example, from a refund or goodwill gesture — it will be automatically stored in your customer account.
Since the migration of our online shop to Shopify, login works via two-factor authentication:
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Visit our website and enter your email address.
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You’ll receive a one-time login code via email.
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Enter the code to log in securely — no password needed.
Once logged in, your available credit will be:
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Shown in your account under your profile details.
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Automatically offered as a payment option during checkout — no separate code required.
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If you choose to combine payment methods, your credit will be applied proportionally.
💡 Tip: If your credit isn’t showing up as expected, feel free to reach out — our customer service team is happy to help!
Thank you for your continued trust and support.